Wednesday, December 5, 2012

Changing E-mail Password

Dad received an e-mail from his cousin (70 year old woman) that she believes his e-mail account has been hacked.

Dad has a Comcast e-mail account and uses Outlook as his desktop mail client.

He Googled "Change outlook password" and then sent me a link he found for an ehow article on changing the password in his outlook account configuration.  He asked if those were the correct instructions for changing his e-mail password.

I told him no, that he would have to go to the Comcast website to change his password, then update the password in his Outlook configuration and any other clients that access that account.

I wonder if maybe he's better off living with the hacker than trying to figure out all of that.

Friday, September 28, 2012

Email Management

I don't know which is sadder, my Dad's 21,422 UNREAD email messages in his inbox, or the 95 draft emails.



Monday, February 20, 2012

Running Out of Space

Dad: My computer is slow and I think it is running out of room. How can I add to it?

Me: Well, there are two issues. There is the RAM memory, which runs out when you leave dozens of browser windows open. And there is the hard drive disk space, which runs out when you save all of your e-mail and videos. Can you tell me how much you currently have?

Dad: Which one do you want to know, the RAM or the hard drive?

Me: RAM

Dad: I'm not sure

Me: ok, hard drive

Dad: Not sure about that either